Terms of Use
These Terms of Use ("Terms") govern your access to and use of soonpoh.co.id (the "Website"), operated by PT. Soon Poh Technologies, a limited liability company (Perseroan Terbatas) established under the laws of the Republic of Indonesia, with its office at Jl. Prof. Dr. Saharjo No.104, Menteng Atas, Kec. Setiabudi, Jakarta Selatan 12960 ("Soon Poh", "we", "us").
By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website.
1. About the Website
The Website provides general information about Soon Poh, our services and the products we distribute. It is an electronic system operated in accordance with the EIT Law (Law No. 11 of 2008 as last amended by Law No. 1 of 2024) and Government Regulation No. 71 of 2019 on the Operation of Electronic Systems and Transactions.
2. Information only, no offer
Content on the Website is for general information only. It is not an offer, quotation, warranty or professional advice, and does not create a contract. Any engagement for services, equipment or software licences is governed solely by a separate written agreement, purchase order or licence between you and Soon Poh. Product specifications, illustrations and demo screens (including the Dashboard Monitoring Platform demo, which uses sample data) are indicative and may change without notice.
3. Acceptable use
You agree to use the Website lawfully and not to:
- use the Website in breach of Indonesian law, including the EIT Law;
- attempt to gain unauthorised access to the Website, its servers or any related system, or interfere with their security or operation;
- introduce viruses, malware or other harmful code;
- scrape, copy or harvest content or contact details for spam or unsolicited marketing;
- impersonate Soon Poh, our staff or any other person, or misrepresent your affiliation with us; or
- use the Website in any way that could damage our reputation or that of our partners.
4. Intellectual property
All content on the Website, including text, graphics, logos, images, page design and software, is owned by or licensed to Soon Poh or its group companies and is protected by Law No. 28 of 2014 on Copyright, Law No. 20 of 2016 on Marks and Geographical Indications and other applicable laws. The Soon Poh name and logo are marks of the Soon Poh group. Third-party names and marks, including BeLive, belong to their respective owners.
You may view and print pages for your own internal, non-commercial use. Any other reproduction, modification, distribution or commercial use requires our prior written consent.
5. Licence certificates and verification links
Some pages of the Website are not publicly listed and are provided only to our licensed customers, for example licence certificate pages linked from software we supply. Such pages are confidential to the licensee. You must not share, publish, alter or misuse them. A licence certificate page only confirms that the licence described on it was issued by Soon Poh. The licence terms themselves are set out in the relevant licence agreement.
6. Third-party links
The Website may contain links to third-party websites, including those of our group companies and technology partners. We do not control and are not responsible for their content, availability or privacy practices.
7. Disclaimer
We take reasonable care to keep the Website accurate and available, but it is provided "as is" and "as available". To the fullest extent permitted by Indonesian law, we make no warranty that the Website will be uninterrupted, error-free or free of harmful components, or that its content is complete or up to date.
8. Limitation of liability
To the fullest extent permitted by Indonesian law, Soon Poh and its group companies are not liable for any indirect or consequential loss, or for loss of profit, revenue, data or business opportunity, arising from your use of, or inability to use, the Website or reliance on its content. Nothing in these Terms limits liability that cannot be limited under Indonesian law, including Law No. 8 of 1999 on Consumer Protection where it applies.
9. Indemnity
You agree to indemnify Soon Poh against claims, losses and costs arising from your breach of these Terms or your unlawful use of the Website.
10. Privacy and cookies
Our processing of personal data is described in our Privacy Policy, and our use of cookies and similar technologies in our Cookie Policy.
11. Changes
We may amend these Terms at any time by publishing a new version on this page. The amended Terms apply from the "last updated" date. Continued use of the Website after that date means you accept the changes.
12. Governing law and disputes
These Terms are governed by the laws of the Republic of Indonesia. The parties will first try to settle any dispute amicably through good-faith consultation (musyawarah untuk mufakat). If it cannot be settled within 30 days, the dispute will be submitted to the South Jakarta District Court (Pengadilan Negeri Jakarta Selatan), without prejudice to any mandatory rights you may have under consumer protection law.
13. General
If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force. Our failure to enforce any right is not a waiver of it.
Language
This document is published in English. In line with Law No. 24 of 2009 on the National Flag, Language, Coat of Arms and Anthem, an Indonesian-language version may be made available. If there is any inconsistency between the two versions, the Indonesian version prevails to the extent required by law.
Contact
PT. Soon Poh Technologies
Jl. Prof. Dr. Saharjo No.104, RT.2/RW.7, Menteng Atas, Kec. Setiabudi, Jakarta Selatan, DKI Jakarta 12960, Indonesia
Email: santy.riana@soonpoh.co.id · Phone: (021) 3882 6886